Alicia J. George, MSW
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Client Satisfaction Survey Results

I routinely ask clients for feedback in order to evaluate my effectiveness and improve my services and skills. Following are the key results from my Client Satisfaction Survey, which is based on a 5-point scale: Unsatisfactory, Fair, Average, Good, Excellent.

• Fully 100% of clients indicated that my listening skills are good or excellent.

• Nearly 95% thought I had a good or excellent understanding of their difficulty.

• When asked to evaluate the helpfulness of their therapy, more than nine out of ten rated it as good or excellent.

• Prior to therapy, only 6% reported having good or excellent mental health and functioning. After their therapy ended, 93% rated their mental health and functioning as good or excellent.

• More than four out of five felt they developed a good or excellent ability to sustain the positive strides made in therapy.

• When asked whether they would recommend me to a friend, 94% indicated that their likelihood of doing so was good or excellent.

Client Comments

“I feel more mature, more secure, more hopeful, and that would not have been possible without your help.”

“Alicia is warm, attentive, and compassionate. We are fortunate to have found her.”

“Therapy with you was an outstanding experience . . . Things you said still come to me now.”

“Group therapy works—I took home good lessons.”

“I have derived more from your assistance than I could ever put into words! I believe it is your wisdom, perception, humor and sensitivity that make you an excellent therapist.”

3000 Connecticut Avenue, N.W.  •  Suite 210  •  Washington, D.C.  20008  •  (202) 328-9055

Providing counseling and psychotherapy services in the metropolitan DC region,
including Bethesda, Chevy Chase, Rockville, and Silver Spring, Maryland;
Alexandria, Arlington, Fairfax, McLean, and Vienna, Virginia;
and Adams Morgan, Capitol Hill, Cleveland Park, and Dupont Circle in DC.