Terms and Conditions:
We will
only accept five deposits (meaning five pups can be reserved) per litter that hasn't arrived yet. Please open "2007 litter" page.
You may contact
Rowland Family Puggles through our web mail: msrowland@earthlink.net and ask to be added to our wait list or fill out and submit one of the wait list forms posted throughout the site. You are not obligated to buy a pup if your name is added to the wait list and we do
not charge a fee. We will do our best to contact everybody on the list once we
know a litter is on the way.
All
upcoming litters will be announced on the front page of our website so check back every 30 days.
A
non-refundable (as of 8-23-2006) deposit in the amount you are comfortable with will reserve your pup
and if something unforeseen happens to your pup we will work with you to find another suitable pup or refund to you your
deposit in full. We accept personal checks, cashiers checks, cash and PayPal. PayPal users, please
keep in mind that PayPal charges a 3% fee and it is applied to the receiver and in the event you need to have your
money refunded it will be in the amount you sent minus the 3% fee. We do not keep funds in the PayPal account
and as a result it might take three or four business days for transactions to be completed.
Pup
is to be paid in full before it goes home (bring cash if final payment is to be made at time
of pick-up).
We will
ship the pup for a $250 fee (see "Thinking About Shipping" page for more info). We are open to meeting you within 200 miles (negotiable) of Shelbyville, IN for a fee of
$100.
The
pups will be ID Micro chipped with the Avid system before he/she leaves our care. Our veterinarian (Dr. Kingen) will check
the pup before leaving our care and the pup will be up-to-date with shots and de-worming.
Your
pup will be raised in our home along with our family and other pets.
We strongly
recommend that your new pup visit your veterinarian within 72 hours of the time the pup leaves our care.
If
you follow thru with this, we will offer a 72 hour health guarantee from the time the pup leaves our home as long
as you have proof that the pup visited your veterinarian within 72 hours of leaving our care. If the pup dies within
those 72 hours then we will need something in writing from your veterinarian explaining the reason for death and proof
that the pup visited your veterinarian (Guarantee does not extend to neglect of the pup). If the pup is found to be
in "life threatening" health by your veterinarian then you can return him/her to "Rowland Family Puggles" within 24 hours
of your visit to the veterinarian and we will have the pup check by our veterinarian and if they agree then you
will receive a full refund but we will need something in writing from your veterinarian and we will follow
up with a call.
Your
pup will not be released to you if our veterinarian finds the pup in less than good health and you will be
contacted if our vet has any concerns about your pup's health in the near future so you can make
an informed decision. This means that when the pup leaves our home he/she is considered to be in good health at the
time of departure by Mike, Sherry and Dr Kingen.
Guarantee
does not extend to the death of a pup due to neglect after leaving our care.